Privacy Policy
Last updated: 16 September 2026
Finocircle Finserv respects your privacy and is committed to protecting the personal information shared by visitors, applicants, and customers through our website, WhatsApp, phone, email, forms, or any other communication channel.
1. Business Information
Business name: Finocircle Finserv
Email: support@finocirclefinserv.com
Phone / WhatsApp: +91 97271 07774
Office address: Office No. 310, Surat Digital Valley, Near Moon Garden, Utran, Surat 394105, Gujarat, India.
2. Information We Collect
When you contact us or apply for loan assistance, we may collect information such as your name, mobile number, WhatsApp number, email address, city, pincode, employment or business details, loan requirement, income details, bank statement information, identity documents, address proof, property or business documents, and any other details required to understand your financial requirement.
3. How We Collect Information
We may collect information when you submit a website form, click a WhatsApp lead button, call us, email us, visit our office, share documents with our team, or communicate with us through third-party platforms such as WhatsApp, Meta, Google, banks, NBFCs, or lending partners.
4. Purpose of Use
We use your information to respond to enquiries, understand your loan requirement, check basic eligibility, guide you on required documents, coordinate with banks or financial institutions, provide updates, improve our services, maintain internal records, and comply with applicable legal or regulatory requirements.
5. WhatsApp and Communication Consent
By contacting Finocircle Finserv through WhatsApp, phone, website, email, or lead forms, you consent to receive communication from us regarding your enquiry, loan options, document requirements, application updates, and service-related information. You may request us to stop communication at any time by messaging or emailing us.
6. Sharing With Banks and Finance Partners
To process or evaluate your loan requirement, your information may be shared with relevant banks, NBFCs, housing finance companies, fintech platforms, verification agencies, or authorised service partners. This sharing is done only for enquiry evaluation, loan processing, documentation, verification, or related financial-service purposes.
7. No Sale of Personal Data
We do not sell your personal information. We do not share your information for unrelated marketing by third parties without your consent.
8. Data Accuracy
You are responsible for providing accurate and complete information. Incorrect, incomplete, or misleading information may affect eligibility, processing, or lender decisions.
9. Data Retention
We may retain enquiry details, documents, communication history, and application records for as long as required for service delivery, business records, dispute handling, compliance, audit, or legal purposes. If your enquiry does not proceed, we may still retain limited information for internal records and follow-up, unless deletion is requested and legally permissible.
10. Data Security
We use reasonable administrative and technical measures to protect information from unauthorised access, misuse, loss, or disclosure. However, no internet, email, messaging, or electronic storage method is completely secure, and users share information at their own risk.
11. Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand visits, improve performance, and support advertising or lead tracking. You can manage cookies through your browser settings.
12. Third-Party Links and Platforms
Our website may include links to WhatsApp, banks, partners, payment providers, or other third-party websites. We are not responsible for the privacy practices, content, security, or policies of third-party platforms.
13. User Rights
You may contact us to request access, correction, update, or deletion of your personal information, subject to legal, regulatory, lender, and record-keeping requirements. Requests can be sent to support@finocirclefinserv.com.
14. Children’s Privacy
Our services are intended for adults and business users. We do not knowingly collect personal information from minors.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest update date.
16. Contact Us
For privacy-related questions, corrections, or data requests, contact Finocircle Finserv at support@finocirclefinserv.com or WhatsApp/call +91 97271 07774.